LAURELLZ PRIVACY POLICY

What Information We Collect

When you use our website or place an order, we may collect the following information:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order details

  • Payment information (processed securely via third-party platforms like Stripe or PayPal)

We do not store your full payment details.

How We Use Your Information

We collect your information so we can:

  • Process and ship your order

  • Provide customer support

  • Keep you updated about your order

  • Send marketing emails (only if you’ve opted in)

  • Improve your shopping experience on our site

How We Share Your Information

We don’t sell or rent your personal data to anyone.
We may share limited information with trusted third parties, such as:

  • Payment providers (e.g. Stripe, PayPal)

  • Shipping partners

  • Our website platform (Webador)

Only what's necessary to complete your order or improve your experience is shared.

Cookies

Our website uses cookies to:

  • Make sure it works properly

  • Improve your browsing experience

  • Analyse how visitors use our site

You can turn cookies off in your browser settings if you'd prefer.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your details

  • Ask us to delete your data

  • Unsubscribe from marketing communications at any time

To make a request, contact us at hello@laurellz.co.uk.

Keeping Your Data Safe

We take your privacy seriously and use secure systems to protect your information. Your data is stored safely and only accessed when absolutely necessary.